Resolve
Your platform’s own dispute decisions. AI applies your written policy to both sides’ evidence and explains its reasons. Your staff review the cases your policy routes to them. Minutes per dispute.
Arbitration
Binding small-claims arbitration. A licensed attorney arbitrator decides and signs an award a court can enforce. One appeal to a different arbitrator. About five weeks.
How they fit together
Most disputes end in Resolve. If your terms include Rubicourt arbitration, a buyer or seller who disagrees with a Resolve decision can ask for arbitration. If the other side agrees, the case opens with the dispute’s evidence already attached.
A Resolve decision is your platform’s customer-service decision. It is never called an award or arbitration. Only an arbitration case produces an award.
Quickstart
Publish a policy and decide your first dispute.
API reference
Every endpoint, with request and response shapes.
Webhooks
Signed events for every step.