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POST
File a case

Authorizations

Authorization
string
header
required

Your platform API key.

Headers

Idempotency-Key
string

Retry safely: a repeat with the same key and body returns the first response. The same key with a different body returns 422.

Maximum string length: 255

Body

application/json
category
string
required
Examples:

"goods_not_received"

"goods_not_as_described"

"services_not_performed"

description
string
required
Maximum string length: 5000
amount_cents
integer
required

Amount claimed, in cents. Limit set by the rules version ($10,000).

Required range: x >= 1
claimant
object
required
respondent
object
required
external_reference
string

Your id for the dispute; unique per platform.

currency
string
default:USD
Allowed value: "USD"
seat_state
string

Two-letter state of the arbitration seat.

Required string length: 2
track
enum<string>
default:standard

The fast track is only for business-to-business cases.

Available options:
standard,
fast
transaction
object

Your records (order, messages, payments), stored as a platform-attested file.

Response

Case filed.

id
string
reference
string
external_reference
string | null
status
enum<string>
Available options:
filed,
awaiting_response,
evidence_open,
summary_check,
awaiting_determination,
drafting,
human_review,
award_issued,
appeal_pending,
final,
settled,
withdrawn,
dismissed
track
enum<string>
Available options:
standard,
fast
rules_version
string
category
string
amount_cents
integer
currency
string
filed_at
string<date-time>
parties
object[]
deadlines
object[]